Robert was extremely helpful in guiding us through a difficult process. He was knowledgeable, responsive and ensured I knew all the aspects regarding the process. Robert is an Amazing Loan Officer!

Robert Musser demonstrated exceptional professionalism in handling my loan. He thoroughly explained complex terms and kept me informed through out the process, even when interest rates were at their peak. Upon request, he promptly notified me when rates dropped to a suitable level of purchasing . His communications skills are truly remarkable, as he respected my work schedule and availability, always getting back to me in a timely manner. Patricia Montano client

Robert was excellent help with our refi process easy to talk with and extremely knowledgeable. Robert will always be our first call with all home loans. Highly recommend!!

Robert is a very professional, timely, and fun heloc/mortgage loan officer. In our search for a heloc company, Robert exceeded our expectations for the best and lowest interest rate available AND got us financially stable with a lump sum pull from equity in the home to pay down my ever growing high interest credit card debt. We also got a break on our mortgage payments for 2 months to help us financially recover even more. Everything went very smoothly and quickly. We definitely recommend Robert for any and all of your home buy sale or any other mortgage loan needs. Robert, Laura, and I thank you so much for all your help and hard work!

Bert was awesome! We had problems getting funding from several different companies but Bert assured me he’d be able to help and boy did he deliver! I’d highly recommend Bert and Loan Factory if you’re looking to purchase or refinance a home.

Robert did an amazing job throughout the whole loan process. He was quick and very efficient. As a first-time home buyer, he made everything very simple. Robert is highly recommended. Thank you Robert!